Event ID 13 (NPS)

NPS Event 13: RADIUS message from an invalid RADIUS client IP

Last reviewed 2026-07-18 by the Just Software engineering team ยท also seen as nps event 13, invalid radius client ip

What it means

Event ID 13 from the NPS source โ€” "A RADIUS message was received from the invalid RADIUS client IP address x.x.x.x." NPS only accepts requests from configured RADIUS clients; a request from an unknown source IP is discarded before any authentication happens. Users see timeouts, and there is no 6273 event because processing never started.

Common causes

  1. A new or replaced switch/AP/controller was never added as a RADIUS client in NPS.

  2. The NAS sources RADIUS traffic from a different interface/IP than the one registered (common on multi-VLAN switches and controller HA pairs).

  3. NAT between NAS and NPS presents a different source address.

  4. After migrating NPS to a new server, client entries were not migrated.

How to fix it

  1. Add the IP from the event as a RADIUS client: NPS console > RADIUS Clients and Servers > RADIUS Clients > New, with the correct shared secret.

  2. On the NAS, pin the RADIUS source interface (most switches support a source-interface setting) so the address is stable.

  3. Migrating servers? Export/import config with netsh nps export filename="nps.xml" exportPSK=YES and netsh nps import filename="nps.xml" to carry clients and secrets across.

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