0x801C001D

Service Connection Point is missing or wrong

Last reviewed 2026-08-05 by the Just Software engineering team · also seen as 801c001d, ad configuration test fail, scp misconfigured

What it means

0x801c001d is the documented result of a failed AD Configuration Test in dsregcmd /status: the Service Connection Point (SCP) object in the on-premises Active Directory forest is not configured properly. Domain-joined devices read the SCP to learn which Microsoft Entra tenant to register with. Without a correct one, hybrid join aborts in the discover phase on every device in the forest at once.

Common causes

  1. No SCP object exists in the forest — hybrid join was never fully configured, or the configuration was reverted.

  2. The SCP names the wrong tenant ID or the wrong verified domain name.

  3. The device is in a forest or domain that the SCP does not cover, so it never finds one.

  4. Devices read the SCP from a domain controller that hasn't replicated the change yet.

How to fix it

  1. On an affected device, run dsregcmd /status elevated and confirm AD Configuration Test : FAIL — that isolates the SCP as the cause rather than a network problem.

  2. Re-run the Microsoft Entra Connect Configure device options wizard to create or correct the SCP, which writes it with the right tenant ID and verified domain.

  3. Verify the SCP directly: it lives under the Configuration naming context, and its keywords list the tenant ID and the verified domain name. Compare both against the tenant you intend to join.

  4. Allow AD replication to complete before retesting, and test against more than one domain controller.

Frequently asked

Does the SCP have to exist for Microsoft Entra join?
No — only for hybrid join. A device that joins Entra ID directly (not domain joined) never reads the SCP. If you see this error, the device is domain joined and trying to hybrid join.
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